We’re here to help

We currently provide support by email. Before reaching out, a few quick steps resolve most issues.

Force-close and reopen the app. This clears most temporary glitches.
Check app permissions. Make sure location access and the other permissions MapMend asks for are enabled, so the app can do its job.
Check your connection. Live traffic, weather and road conditions need a working cellular or Wi-Fi connection. If they look out of date, make sure airplane mode is off and you have a signal, then reopen the app.
Update. Make sure you’re running the latest version of MapMend and of your device’s operating system.
Restart the device and try again.
Still stuck? Email us with a description of the issue, your device model and operating system version, and any error messages you’ve seen. The more detail, the faster we can help. If traffic, weather or road information was wrong, tell us roughly where and when.

Getting MapMend

MapMend 1.0 is shipping very soon. See Download on the homepage.